Effective Date: 03/03/2025

At SimXplorer LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, purchase our products, or interact with our services. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
-Personal Information:

• Name, email address, phone number, and billing/shipping address when you make a purchase or create an account.
• Payment information (e.g., credit card details) processed through secure third-party payment gateways.
• -Technical Information:
• IP address, browser type, device information, and operating system.
• Cookies and similar technologies to track your browsing behavior and preferences.

-Usage Data:

• Information about how you interact with our website, such as pages visited, time spent on the site, and links clicked.

2. How We Use Your Information
We use your information for the following purposes:

• Order Processing: To process and fulfill your purchases, including payment processing and delivery of digital products.
• Customer Support: To respond to your inquiries, provide technical support, and resolve issues.
• Marketing: To send you promotional emails, newsletters, and updates about our products and services (you can opt out at any time).
• Improvements: To analyze website usage and improve our products, services, and user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your data with:

• Service Providers: Trusted third parties who assist us in operating our website, processing payments, and delivering products (e.g., payment processors, email marketing platforms).
• Legal Authorities: When required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security
We take the security of your data seriously and implement industry-standard measures to protect it, including

• Encryption of sensitive information (e.g., payment details) during transmission.
• Secure storage of data on protected servers.
• Regular security audits and updates to our systems.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your data under certain conditions.
• Opt-Out: Opt out of receiving marketing communications at any time.
• Data Portability: Request a transfer of your data to another service provider

To exercise these rights, please contact us at simxplorer@zohomail.com.

6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings or our cookie consent tool.

7. International Data Transfers
If you are located outside Kyrgyzstan, your data may be transferred to and processed in jurisdictions with different data protection laws. By using our website, you consent to such transfers.

8. Children’s Privacy
Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. We encourage you to review this policy periodically.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
SimXplorer LLC
Email: simxplorer@zohomail.com
Address: Kyrgyzstan, Bishkek, Bokonbaeva str, 192